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Support & Resources

988 NY State Suicide & Crisis Lifeline

The 988 Suicide & Crisis Lifeline connects you to trained crisis counselors 24/7. They can help anyone thinking about suicide, struggling with substance use, experiencing a mental health crisis, or any other kind of emotional distress. You can also call, text or chat 988 if you are worried about someone you care about who may need crisis support. Contacting 988 is a free service.

How It Works

When you CALL 988

  • You will hear a greeting message and be given a choice of who to connect with. There are specially trained counselors available for Veterans, Spanish speakers, or LGBTQI+ youth and young adults.
  • Your call is then routed to an official Lifeline crisis center based on your selections and area code.

When you TEXT 988

  • Your contact is routed to an official Lifeline crisis center based on your area code.

When you CHAT 988

  • You’ll get a pre-chat survey before connecting with a counselor to identify the main area of concern.
  • Your contact is routed to an official Lifeline crisis center based on your IP address.
What’s the Difference Between 988 and 911?

The 988 Lifeline provides easier access to mental health and substance use crisis care through a network of crisis call, text, and chat centers.  The focus of 911 is to dispatch Emergency Medical Services, fire, and law enforcement as needed.

Adirondack Region 211 Call Center

Visit online, call or text.

211 is the number to call to find help in Clinton, Essex, & Franklin counties:

2-1-1 is an easy-to-remember telephone number to call for free and confidential community referral that connects callers with resources providing food, shelter, rent assistance, clothing, childcare options and other types of community assistance. Trained referral specialists are multi-lingual and available to help individuals find the help they need.

Whatever the need, the 2-1-1 Call Center has information and expertise to make the right connections.

Parents of Addicted Loved Ones (PAL)

PAL supports the journey of parents of addicted loved ones. Explore helpful articles, and shared knowledge that can help parents move forward. Check out their resources here.

A stance of hope

"New documentary reveals real-world impact of the heroin and opioid epidemic in the Adirondack region"

Article by: Robin Caudell, Press Republican on June 18, 2019

The documentary is available on Youtube  "Addicted To Hope" | A Documentary about the Opioid Crisis
Area 48/Greater New York State Online Meeting Information

Area 48 HMB

We specialize in...

Substance Use Treatment

School-Based Prevention

Community-Based Prevention

Supportive Housing

Intensive Family Support Program

Tobacco-Free Clinton, Franklin & Essex

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